Posh Pets is located at 160 Fountain Avenue in beautiful downtown Pacific Grove, CA. Posh Pets mission is to provide our customers' companions with the best in all natural foods and treats, cozy beds, interactive quality toys, stylish collars and leads, and great gifts for pets and people.
Our staff is highly trained to help you with your pets special needs. We can help you match the proper food for your pet's special dietary needs and age.
Our contact information:By email:contactus@poshpetspg.com
By standard mail:
Posh Pets
160 Fountain Ave
Pacific Grove, CA 93950By phone:831-375-7387 (between 10 a.m. and 7 p.m. Pacific Time
Ask for Kelly or Linda
klehrian@yahoo.comWelcome to Posh Pets' information page. We hope that this can help to answer any of your questions about our site and placing your orders.
Posh Pets
160 Fountain Ave
Pacific Grove, CA 93950
831-277-4366
questions@poshpetspg.com
How to Order
Order online: using our secure server
1. To place an order click on any product image.
2. Choose the quantity that you wnt and follow the instructions on the screen to finalize your order.
Buying from us is easy and secure. For every item there will be an order button if the item is currently available. Putting something in your shopping basket does not commit your to buying it. After you put something your shopping basket, you can choose to place your order immediately or continue shopping.
You can put as many items as you want in your shopping basket. When you are finished and want to place the order, you can get back to your shopping basket by clicking the View Shopping Cart button. Whey you submit your order it will be confirmed via email. You can feel confident that your credit card information is protected by our secure server.
Order by mail is available please email us at the above email address and we can help you get that set up.
Credit Card Safety
Shopping with Posh Pets is safe and guaranteed. Our secure server software encrypts all of your personal information so that it cannot be read as the information travels over the Internet. The encryption process takes the characters you enter and converts them into bits of code that are securely transmitted over the Internet.
Payment Options
We safely accept Visa, Mastercard, American Express and Discover cards. Your credit card charge will read Posh Pets, Pacific Grove.
Your Privacy
Our mailing list is proprietary. We will not sell your personal information to any third party for any purpose.
Sales Tax
Sales tax is collected only on orders being shipped within the state of California.
Shipping Information
Your order will be shipped in approximately 48 hours from time of order placement. We will contact you if any items are on backorder or short term out of stock and let you know when to expect your order. We ship via USPS.
There are 3 types of shipping to choose from:
Standard Mail: this is the slowest and is not insured nor does it come with any tracking ability. I retain a receipt for the shipment but once it is shipped there is no way to track the package and the responsibility is the customers to try to track it.
Priority Mail: arrives in 2-3 days from the date it is shipped and has the ability to be tracked with delivery confirmation. This is a great way to get your item quickly and with that added assurance.
Overnight Mail: Depending on where you live this service can be received the next day or within 1 full day.
If you are ordering items that you would like to go to different addresses please enter each as a new order for the items that you are shipping.
Return Policy
If you are not satisfied with your purchase you may return your product within 30 days as long as it is in it's original condition and packaging for an exchange or credit back to your credit card. We do not refund shipping and handling charges nor do we reimburse for the cost of returning the item. Please email us for a return authorization number at sales@poshpetspg.com. Returns will not be credited without a previous return authorization number.
Thank you for your business!